When moving in (including when moving within the city)

Please call the Waterworks & Sewerage Bureau Customer Center and provide your address, name, phone number, and start date to complete the procedures.
With regard to payment methods, customers may pay by payment notice, direct transfer, cashless settlement via smartphone app, etc., and continuous payments by credit card.

Water & sewerage usage fee payment methods

Water fee chart

Please notify us in the following cases

Contact information Waterworks & Sewerage Bureau Customer Center
TEL *Hours subject to change due to circumstances relating to COVID-19.
Please click here for details.

Weekdays: 8:30AM – 7:00PM
Sat./Sun.: 9:00AM – 5:00PM
*Closed on national holidays and December 29 – January 3
FAX 048-252-5156